Cat Tree Condo House Scratcher Pet Furniture Bed-0288

Q: If I need to buy more than one item, can I get a discount on shipping?

A: Yes, you could. There is $2.00 discount for each additional item on shipping.

Q: When will my item shipped?

A: Item will be shipped via UPS Groundthe next day after receiving your payment. It will take 2-7 business days to deliver.

Q: Can you ship to PO/APO/FPO BOX?

A: No, we can not. Please provide your physical address for shipment.

Q: Can you provide signature service?

A: Yes we can. But there will be $2.5 extra shipping charge, please contact us via email or phone if you want the signature service.

Q: Do you ship abroad?

A: We only ship to 48 LOWER STATES OF US, AK, HI, PR and CANADA.

Q: Do you work in weekend?

A: No, we're not in the office in weekend, if you email us, we'll response on Monday.

Q: Do you accept payment by credit card?

A: Yes, we do accept by payapl and credit card. Please call 909-548-1983(Monday to Friday, 9:00 am to 5:00 pm), and pay with your credit card by phone.

Brand: Neptuen
Packing: New in package

We offer shipping to all 48 contiguous United States via UPS Ground for 2 to 6 business days

For AK, HI, PR, please pay the extra freight charge as the listings say.

We thanks every ebayers' positive feedback and we will leave feedback to you for orders which have completed and have left positive feedback to us. Please contact us before leaving any negative feedback, we would like the opportunity to correct any problems.

Store Policies

Return terms

All sales come with a 30-day warranty from the date of sale.

If the item you have ordered is defective, contact us within the warranty period and we will replace the defective item for you with an item of equal functionality at first.

If a suitable replacement is not available, a partial refund will be issued via Paypal

If buyer do not want neither replacement nor partial refund, but want returning, buyer should be responsible for all the returning ship charges.

• For replacement, merchandise must be returned within 30 days of receipt and in the original packaging accompanied with packing slip.
• Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits, or exchanges.
• Non-defective returnsmust in original packing, need to pay 15% restocking fee. All return shipping need to be prepaid
• Buyer is responsible for all return shipping charges, whatever reason you want to return.