Pet 3 steps cat dogs stairs Stairway ramp Couch Bed-34

Your cat will love it.

FREE SHIPPING TO 48 LOWER STATES!

• Overall Size: 24" Tall
• Base board size: 27" x 23"
• Capability: 20LBS
• The 1st step size: 23" x 6"
• The 2nd step size: 24" x 6"
• The top board size" 23" x 23"
• The bed size: 12.5" x 12.5" x 11"
• Pole diameter : sisal
• Easy to assemble (An instruction in box help you easy assemble)
• All the covering material is made entirely from recycled material so it is Earth Friendly
• The poles also feature natural sisal surfaces for scratching.
• NOTE: PICK UP IS AVAILABLE. We can provide assembled cat tree for pick up.
  Please inform us after you paid for the item immediately, if you want to pick up. Or we will ship out the unassembled cat tree.

NOTE: Please make sure to check the shipping address when you pay with paypal!!! Changing address after we sent out package would cost extra fee!!!!

Q: If I need to buy more than one item, can I get a discount on shipping?<></>

A: Yes, you could. There is $2.00 discount for each additional item on shipping.

Q: When will my item shipped?

A: Item will be shipped via UPS Groundthe next day after receiving your payment. It will take 2-7 business days to deliver.

Q: Can you ship to PO/APO/FPO BOX?

A: No, we can not. Please provide your physical address for shipment.

Q: Can you provide signature service?

A: Yes we can. But there will be $2.5 extra shipping charge, please contact us via email or phone if you want the signature service.

Q: Do you ship abroad?

A: We only ship to 48 LOWER STATES OF US, AK, HI, PR and <></>CANADA.

Q: Do you work in weekend?

A: No, we're not in the office in weekend, if you email us, we'll response on Monday.

Q: Do you accept payment by credit card?

A: Yes, we do accept by payapl and credit card. Please call 909-548-1983(Monday to Friday, 9:00 am to 5:00 pm), and pay with your credit card by phone.

Brand: Neptuen
Packing: New in package
SKU#: 17048

We offer shipping to all 48 contiguous United States via UPS Ground for 2 to 6 business days

For AK, HI, PR, please pay the extra freight charge as the listings say.

For shipping to Canada, we usually ship by UPS standard, please ask us for the freight charge or get the freight rates on the listings

We thanks every ebayers' positive feedback and we will leave feedback to you for orders which have completed and have left positive feedback to us. Please contact us before leaving any negative feedback, we would like the opportunity to correct any problems.

Store Policies

Return terms

All sales come with a 30-day warranty from the date of sale.

If the item you have ordered is defective, contact us within the warranty period and we will replace the defective item for you with an item of equal functionality at first.

If a suitable replacement is not available, a partial refund will be issued via Paypal

If buyer do not want neither replacement nor partial refund, but want returning, buyer should be responsible for all the returning ship charges.

• For replacement, merchandise must be returned within 30 days of receipt and in the original packaging accompanied with packing slip.
• Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits, or exchanges.
• Non-defective returnsmust in original packing, need to pay 15% restocking fee. All return shipping need to be prepaid
• Buyer is responsible for all return shipping charges, whatever reason you want to return.

Return Procedures
Please send an email to us to obtain a Return Authorization Number. Merchandise should be carefully packed to keep away from any losses or damages in transit. Merchandise must be sent back displaying the appropriate Return number